Frequently Asked Questions

What You Need To Know!

• How Long Do They Last For?

  Short-Term (3-5 days): Utilizing our included sticky tabs and proper nail preparation.

  Long-Term (2+ weeks): Applying liquid glue with correct preparation provides extended durability.

  Duration varies based on individual factors. Contact us for guidance.

   

  For optimal results:

  1. Cleanse nail beds with provided alcohol pads.

  2. Follow application instructions.

  3. Avoid excessive exposure to water/harsh chemicals.

• How Do I Apply/ Remove Them?

  Perfect your press-on nail game!

  To ensure seamless application and removal, explore our blog for detailed prep, application, removal, and aftercare instructions.

• Are They Reusable?

  Absolutely! Our press-on nails are fully reusable for up to 2 years!

  Simply buff off residue glue and reuse for a flawless style.

• Why Should I Try Press On Nails?

  Why Press-On Nails Are Amazing!

  1. Reusable: Kits include sticky tabs and glue.

  2. Convenient: Easy 10-minute application and removal.

  3. Affordable: Saves money vs. salon visits.

  4. Damage-Free: Temporary wear protects natural nails.

  5. Customizable: Adjustable length with clippers and filer.

  6. Time-Saving: Perfect for busy lifestyles.

  7. Versatile: Suitable for various occasions/styles.

  8. Portable: Ideal for travelers.

  9. Wudu-Friendly: Allows easy water circulation for Muslim prayer.

• Application Tips?

  Tips:

  
  1. Avoid washing your hands in water for at least 2 hours after application. This ensures that the glue will last for a longer wear.
  2. When applying your press on nails, start from back to front. This helps to remove or conceal air bubbles upon application.
  3. Read our previous blog post about how to prep your nails for application for the best results!

Returns / Refunds

• Can I Request A Return On My Order?

  We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
  
  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused or unopened, and in its original packaging, sealed. You’ll also need the receipt or proof of purchase. 
  
  To start a return, you can contact us at info@nailforanight.com. Please note that returns will need to be sent to the following address:

  PO BOX 27

  Shop 244 24 Roseland Avenue

  Roselands NSW 2196

  
  If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
  
  You can always contact us for any return question at info@nailforanight.com.

   

  Damages and issues
  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

   

  Exceptions / non-returnable items
  Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products, liquid glue, gel tabs, glass nail files). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
  
  Unfortunately, we cannot accept returns on sale items or gift cards.

   

  Exchanges
  The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

   

  European Union 14 day cooling off period
  Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.

   

  Refunds
  We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
  If more than 15 business days have passed since we’ve approved your return, please contact us at info@nailforanight.com.

Shipping and Delivery

• What Are The Shipping Policies?

  1. Processing your Order.
  An email conformation is sent to your e-mail address after placing your order. Please keep this e-mail as proof of your purchase.
  ​
  2. Shipment Processing Time.
  Processing time refers to the time it takes for us to prepare your order for shipping. This includes, order placement, packaging, organising delivery and shipment. After your payment is authorised and verified, all orders are processed within Nail For a Night. We will contact you for some reason if there are any delays.
  ​
  3. Change Of Delivery Address.
  For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. If you wish to change the address please contact us at info@nailforanight.com
  ​
  4. P.O. Box Shipping.
  Nail For a Night does not ship to P.O. box addresses.
  ​
  5. Items Out Of Stock.
  If an item is out of stock, we will refund the amount paid for the item. Existing items in the order will still be shipped out and you will receive an email for when the item will be back in stock.
  ​
  6. Delivery Time Exceeded.
  If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation at info@nailforanight.com.
  ​
  7. Tracking Notifications.
  Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
  ​
  8. Duties & Taxes.
  Sales tax has already been applied to the price of the goods as displayed on the website.
  Import Duties & Taxes.
  Import duties and taxes for international shipments will be pre-paid, without any additional fees to be paid by customer upon arrival in destination country
  ​
  9. Customer service.
  For all customer service enquiries, please email us at info@nailforanight.com.